Custom Dye Sublimated Apparel Disclaimer

Custom Dye Sublimated Apparel Disclaimer

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All full dye sublimated garments produced at SXJ are handmade and produced by professional seamstresses to the specifications listed on our size charts. However, we cannot guarantee that all dye sublimated garments will sew with 100% accuracy to those specifications. The specs are a guideline which we strive to meet on each product. We DO NOT replace any garments that meet these specifications within a ratio of 3.5% or less. Sublimated garments are made to order with an average lead time for items to be ready for shipment of 14 days after final art approval. Due to the nature of custom manufacturing we DO NOT guarantee ship dates.

Dye sublimated apparel is a custom product created by utilizing our standard color chart. All apparel is made by the process of transferring artwork images onto the fabric and then the garments are cut and sewn. If specific colors are to be utilized when creating your garments, it is the responsibility of the customer to provide the desired PMS color code and state the color specification in writing before we start creating your artwork. Computer monitors and printer vary in how they reproduce the colors of images and artwork. SXJ cannot guarantee that the finished product will be a 100% match unless PMS color codes are utilized. We DO NOT replace any garments for slight variations in the shade of a color(s) that were not designed using specific PMS color codes. Additional charges apply for PMS color matching.